WEBSITE PRIVACY & COOKIE POLICY
Effective Date: Oct 06, 2026
Galligan Dental (“we,” “us,” “our”) operates www.galligandental.com. This policy explains what information our website collects, which cookies and outside services it uses, who receives that information, and the choices you have.
This policy covers your use of our website only. Once you become a patient, your protected health information is governed by our Notice of Privacy Practices, which explains how we use and protect it under HIPAA. If the two documents ever conflict about your health information, the Notice of Privacy Practices controls.
1. Information We Collect and How We Use It
Information you give us. When you request an appointment through our website form, we collect your first and last name, phone number, email address, reason for visit, preferred date and time, any notes you add, and whether you agree to receive text messages. We use this to respond to your request, schedule your visit and contact you about it.
Information collected automatically. Like most websites, ours receives technical information each time a page loads: your IP address, browser and device type, the page you requested, the site that referred you and the date and time. Our hosting providers use this to deliver the site and keep it secure.
Information collected only with your permission. If you allow Analytics cookies, Google Analytics also records the pages you view (including their web address and title), how long you stay, how far you scroll, links you click, an approximate location based on your IP address, and a randomly assigned identifier stored in a cookie. We use this to understand how the site is used and improve it. Google Analytics never runs on our appointment-request page.
We do not use website information to make decisions about your dental care.
2. Cookies and Similar Technologies
Cookies are small files a website stores in your browser. We group ours into four categories. Only strictly necessary cookies are used before you make a choice; the rest stay off unless you allow them in our cookie banner or under Cookie Preferences at the bottom of every page.
When Maps & videos are off, a map or video shows a placeholder. You can load that one item by clicking it; videos then play in YouTube’s privacy-enhanced mode.
3. Service Providers That Receive Website Information
These companies help us run the website. Each receives only what its service needs.
Google’s use of information is described in Google’s Privacy Policy and in How Google uses information from sites that use its services.
4. Linked Third-Party Services
Some links on our website take you to services run by other companies. Information you enter there is collected by that company under its own privacy policy, not this one.
- Online scheduling and patient forms: PatientsReach / Practice Numbers
- Bill payment: InstaMed
- Patient financing: CareCredit
- Social media and reviews: Facebook, Instagram and our Google Business listing
These sites may use their own cookies and tracking tools, which we do not control.
5. Your Choices
- Cookie banner: on your first visit, choose Accept All, Reject Nonessential or Manage Preferences. Nothing beyond strictly necessary cookies runs until you choose.
- Change your mind anytime: click Cookie Preferences at the bottom of any page. If you turn a category off, we delete the related analytics cookies we can reach and reload the page.
- Global Privacy Control: if your browser sends a Global Privacy Control signal, we treat it as a request to keep Marketing cookies off.
- Browser settings: you can block or delete cookies in your browser. Strictly necessary cookies may be needed for some features to work.
- Google Analytics opt-out: Google offers a browser add-on that stops Google Analytics on all websites.
Your cookie choice is stored on your device for 6 months, after which we ask again. We may also ask again if we change the services we use.
6. Website Forms, Health Information and Text Messages
Please keep health details out of website forms. Our appointment-request form is for scheduling. Please don’t enter detailed medical or dental history, medications or insurance numbers in it, or in emails to us. Share those by phone, through our patient forms, or at your visit. The form is not monitored around the clock; for an emergency, call 911 or our office.
Analytics stays off the form page. Google Analytics and Google Tag Manager never load on our appointment-request page, and no form entries are sent to Google Analytics.
Text messages. If you check the SMS box on our form, you agree to receive care-related text messages from Galligan Dental at the number you provide, such as appointment confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. We do not sell or share your mobile number or text-message consent with third parties for their marketing.
7. Sharing, Security, Retention and Children
We do not sell your personal information. We share website information only with the service providers listed above, to run the site and respond to you. Google can use your visit for advertising features only if you turn on Marketing cookies. We may also disclose information when the law requires it or to protect our patients, staff or website.
Security. We use reasonable safeguards, including encrypted (HTTPS) connections for every page and form. No website or online service is completely secure.
Retention. We keep appointment requests as long as needed to respond to you and to meet our legal and record-keeping duties. Google Analytics data is kept for [X] months and then deleted automatically.
Children. Our website is not directed to children under 13, and we do not knowingly collect their personal information online. Parents or guardians scheduling for a child should contact our office directly.
8. Changes and Contact
We may update this policy when our website or services change. We’ll post the new version on this page with a new effective date, and if the change affects cookies, we’ll ask for your cookie choices again.
Questions about this policy or our privacy practices:
- Privacy Officer, Galligan Dental
- 7954 N. Wickham Rd, Suite 109, Melbourne, FL 32940
- Phone: (321) 373-0809
- Email: office@galligandental.com